As a user of credentials, I want to be able to download a list of unmatched locations (specifically with GMB) so that I can easier see which locations need to be setup.

When a review or survey is forwarded on from the platform it comes from an email which may look like spam & is @reputation.com. Can this email be changed to a location email.

I'd like there to be a notification of some kind if someone is working on replies in reputation that notifies other uses if they try to reply to the same survey or a pop up if that one has already been replied to.

We would like holiday names to be selectable in the special hour's calendar and be able to define these for our business. This would be in order to to easily select holidays by name when selecting special hours.

In the old Notifications set-up, location level logos would override the company logo and appear within Reports and email notifications. Currently, there isn't a way to have the location logo appear in alerts tied to the new My Notification system. If I'm a location user in a multi-brand tenant, I would want to have my specific brand displayed in my reports/notifications.

When entering special business hours (i.e. for Holiday hours), there is a function to do so in the Profiles area. However that does not map over to the Pages function. Making it necessary to post those special hours twice. If a location is closed on a certain day and you only enter the closed hours in the special business area, you need to separately change the hours on that day to closed in the main hours section or it will not appear on the website page. This seems like an unnecessary duplication in effort.

We would like the ability to pull in Zillow reviews for Zillow agent profiles.

Establish a connection with Gasbuddy so reviews can get pulled into the dashboard and responded to.

allow the capability for auto responder to respond to neutral no comment reviews. all us to upload "neutral" sentiment category to auto responder importer

Function to edit the shared review in the back end and save as tenant level so the customer does not have to edit every time they wish to share a review to Facebook / Twitter.

We would like to see the source https://clearsurance.com/ within the platform to monitor reviews.

It would be handy to be able to input sales data to track performances of post, days, products or to be able to compare your Reputation Score to sales growth.
To be able to see the £ value or predicted £ value over time would be amazing.

There's no tool tips on some of the widgets in the dashboard feature, specifically the Tornado chart. On the Insights > Operations screen it's explained that the hashed out section relates to the industry, but this knowledge is lost when using the tornado chart in a dashboard.

There's space in the column header to add something like a description similar to how we show it in the operations screen, i.e. "## denotes the industry benchmark"

It would be great if we could also display the average RepScore for the brand or average score of our district, or for locations if it is in the top X percentile / bottom Y percentile in their region/or within the company etc.

We would like to see and be able to track converation rates i.e. the % of Listings views that turn into an action (directions, calls, website visits). All the numbers are displayed currently, but there is no summed up view displayed and we need to do the math ourselves.

Have a "Date Format" field added to the user info fields in each of the reporting modules. This would help us with our business outcomes since we are a global company and require data to be imported into our tools with the international date format.

The option to have additional Image variables for locations, e.g. a location photo, a team photo.

E.g. So I can schedule 1 campaign post about meeting the team, I can select 'Location team image' for the media, which will pull in a custom image per location rather than having to input seperate posts.

As a customer, we would like an alert triggered when a page hasn't been scraped/collected after 7 days. This is in order to know when a page may be having issues, rather than discovering that a page wasn't scraped just by chance.