We would like holiday names to be selectable in the special hour's calendar and be able to define these for our business. This would be in order to to easily select holidays by name when selecting special hours.

I would like to be alerted when someone comments on a review or when someone comments on my response to a review, so that I can stay up to date on engaging w/ my customers.

In the old Notifications set-up, location level logos would override the company logo and appear within Reports and email notifications. Currently, there isn't a way to have the location logo appear in alerts tied to the new My Notification system. If I'm a location user in a multi-brand tenant, I would want to have my specific brand displayed in my reports/notifications.

We would like the ability to pull in Zillow reviews for Zillow agent profiles.

Establish a connection with Gasbuddy so reviews can get pulled into the dashboard and responded to.

allow the capability for auto responder to respond to neutral no comment reviews. all us to upload "neutral" sentiment category to auto responder importer

Provide an understanding why individual thermometer scores changed at a company level not just at a location level (RepScore X)

Reports that allows you to compare the consultant data to both the district and dealership. Currently you have to run separate reports to compare this data.

Function to edit the shared review in the back end and save as tenant level so the customer does not have to edit every time they wish to share a review to Facebook / Twitter.

We would like to see the source https://clearsurance.com/ within the platform to monitor reviews.

Under Postive/Negative impacts in the “What Impacted My Score” report, it would be great to see the top 5 locations that are having the biggest impact for each thermometer – ie: location x is impacting star avg the most as that location’s average has decreased by y, etc.

It would be handy to be able to input sales data to track performances of post, days, products or to be able to compare your Reputation Score to sales growth.
To be able to see the £ value or predicted £ value over time would be amazing.

There's no tool tips on some of the widgets in the dashboard feature, specifically the Tornado chart. On the Insights > Operations screen it's explained that the hashed out section relates to the industry, but this knowledge is lost when using the tornado chart in a dashboard.

There's space in the column header to add something like a description similar to how we show it in the operations screen, i.e. "## denotes the industry benchmark"

Request for a feature to save draft posts e.g undated, particularly within social campaigns.

We would like to see and be able to track converation rates i.e. the % of Listings views that turn into an action (directions, calls, website visits). All the numbers are displayed currently, but there is no summed up view displayed and we need to do the math ourselves.

Under the actions tab and in the notes section of a ticket, it would be useful to be able to tag a user when typing a note so they are notified. We use the notes section as an approval process and having the ability to do this would make it a good reminder.

Have a "Date Format" field added to the user info fields in each of the reporting modules. This would help us with our business outcomes since we are a global company and require data to be imported into our tools with the international date format.

As a customer, we would like an alert triggered when a page hasn't been scraped/collected after 7 days. This is in order to know when a page may be having issues, rather than discovering that a page wasn't scraped just by chance.