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Insights on how many reviews are needed to increase score
See how many reviews needed in order to improve components like star average.
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Summary for Survey 3.0 sub Ratings Widget
Allow Surveys 3.0 With Sub-ratings widget to display a count for the total number of surveys factoring into the ratings that display.
Something similar to "show summary" like the review widget has.
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Crozdesk - as new source for reviews
We would like to see the source https://crozdesk.com/ within the platform to monitor reviews.
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API does not return middle-name sorted after prioritizing first/last name
We'd like to see it enabled that profiles are also sorted by +middle name+ after first/last name are sorted
and will need applied to suffix.0 votes -
Dynamic report Survey 3
We'd like to see a dynamic report to be available in reports module / surveys 3.0 - to trend any question result over time.
1.Trend chart by question - user selects company hierarchy level
2. Trend chart by location / group/ area - user selects question to show location period report.xlsx0 votes -
Understand who is the owner of a forwarded review
We are looking for the possibility to see who is in charge of a forwarded review to trace the progress. Therefor it would be nice to see it in status "forwarded" + the Email address of the case owner.
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For reports have two levels of grouping - requester and then by location
Within the reports section allow grouping by requester and then grouping by location.
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Use computed star rating for Search Accelerator
As a user of the surveys module, I would like to be able to use a computed star rating question for Search Accelerator. I would like to have an NPS question that is computed to a star rating that then fills in the star rating on the Search Accelerator pop-up. This would enable user who don't want to leave a comment or rate to still use Search Accelerator with the default value.
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Promote (boost) IG posts through platform
As a user I would like to promote IG posts through the UI
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Filter ads from view in Live Streams
I would like to be able to filter my own ads out of my Facebook Live Stream view so that the view is not dominated with similar ads across different locations. When our organizations runs ads across multiple locations. It makes live streams almost unusable, as the whole feed gets flooded out with the same posts over and over again. In this case, there are ~39 ads to scroll passed before other content shows.
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Add "has comment" filter to reports
We would like to add "has comment" filter to reports. This exists in reviews tab, but not filterable in reports.
0 votesThanks for submitting your idea. We are looking forward to seeing how your idea is trending and what other users have to say.
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Sequential Display of Review Sites
I want to be able to send review requests in a different way: showing one site at a time. We would like to use this flow for review requests: The initial message asked for 30 seconds of your time to leave us a review, it then asks to either leave a google review and if you click no, it then prompts you for a Facebook review.
0 votesThanks for submitting your idea. We are looking forward to seeing how your idea is trending and what other users have to say.
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Add "AddlHoursInfo" field in Rep.com Platform
We would like to add "AddlHoursInfo" field in Rep.com Platform.
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Audit for special hours
It would be nice if we could display/ trigger an audit for special/holiday hours. This would be in order to see what locations may not have pushed special hours to sources, especially for having thousands of listings that have special hours throughout the year.
0 votesThanks for submitting your idea. We are looking forward to seeing how your idea is trending and what other users have to say.
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Directory/Profiles data to be pushed to Bing every month regardless of whether not any updates were made
As a user of the Reputation.com Platform, I would like my Directory > Profiles data to be pushed to Bing every month regardless of whether not any updates were made. According to Bing Support, the confidence level of a listing degrades over time unless updates are made/ current information is confirmed. If all of the data in Directory pushed to Bing ever month or two, this would likely prevent the confidence level on a listing from degrading from High confidence to low confidence to very low confidence.
0 votesThanks for submitting your idea. We are looking forward to seeing how your idea is trending and what other users have to say.
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Create a weighted average for Reputation Score for District/Zone/Region
As a customer, we'd like a weighted average for Reputation Score for District/Zone/Region. The Rep score does not take into account Districts or zone that have both smaller volume/sales compared to larger dealerships that not only produce more car volume but by sheer physical proximity to more urbanized areas produce a larger and more significantly impacting review volume for example. The smaller stores should not be weighted the same as the larger stores.
0 votesThanks for submitting your idea. We are looking forward to seeing how your idea is trending and what other users have to say.
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Reputation Score: Add note regarding '30 day moving average' as basis of calculation
We would like to see a note mentioning that Rep Score is a 30 day moving average, somewhere, anywhere on the RepScore tab to provide more context on the score itself without looking this up in the Help Center.
0 votesThanks for submitting your idea. We are looking forward to seeing how your idea is trending and what other users have to say.
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