Add ability to send followers, in a reply to their public post, a link to DM me
Social media follower (FB, Twitter) sends me (a business' social page) a public message, asking me a question which may lead to negative responses, or is inflammatory, or may require the follower to provide me with sensitive data.
I want to provide them with a link they can click which would open, for them, the ability to DM me (the page) rather than continue in public.
e.g. button I send to them publicly will be a shortcut to "twitter.com/DM-directlyto-RDCcustomername"
Jesco Delorme commented