Admin Ability to See All Users
Please add functionality that allows top level Admins in an organization see all Users, even if the User doesn't have any location assigned to them. Currently even the Admin can only see Users that have the same locations assigned. Therefore, if a new User is added via API, but does not yet have locations assigned, OR if the User had a change in role at the organization but the Role in your system hasn't been changed, they will not have locations assigned under that new role. The Admin therefore cannot add locations or change the Role for that User because there are no locations assigned, and the Admin cannot see them in the User list. This would save the need to contact support to assist with them adding the locations to the User so the Admin can see them in the User list.
Thank you for the feature request. This has been added to the roadmap and we will keep you posted on when we can ship this.